Everything your business needs to stay reachable.

Ello is one contact layer: an identity customers can remember, the channels they want to use, and intelligence that keeps things moving when you can't.

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ACME Store✓@acme

How can we help?

Talk to someone at the business, straight from the browser.

Open @acme →
OrdersBookingsSupportProduct questions
The pieces

One layer, eight parts.

Business handle

One memorable address, @yourbusiness, that customers can actually remember and share.

Voice

Customers call from the browser. No dialling, no number, no app.

Chat

Messaging on the same handle, so customers pick whichever suits the moment.

AI agent

Answers routine questions, checks your catalogue, and hands over when it should.

Business profile

A public page with who you are, what you offer, and how to reach you.

Bookings

Turn “are you free?” into a confirmed appointment.

Orders

Capture what the customer wants, priced from your live catalogue.

Conversations

Every call and chat in one queue, with history you can search.

A conversation, end to end

Questions become orders without leaving the chat.

The agent answers from your real catalogue, so prices and stock are what you actually have, never a guess.