Business communication should be as simple as saying a name.
Businesses have become scattered. A phone number here, a messaging app there, a social profile, a website form, an email address nobody checks. Every one of them is a place a customer can be missed.
Customers don't care which channel you prefer. They just want to reach you, ask their question, and get on with it.
Ello is a contact layer for businesses. One handle, one link, and the choice to call, chat, or ask an agent. The business gets every conversation in one place. The customer gets an answer from wherever they already are.
We're starting with small and growing businesses in Nigeria, because that's where the gap between “a customer wants to buy” and “someone answered” is widest. The idea travels anywhere.
The vision