AI agent
When you can't answer, your AI can.
The agent is part of your contact layer, not a separate product. It uses your real business information, and says it doesn't know rather than guessing.
What it does
Routine conversations, handled.
It is good at the repetitive things. Anything beyond that goes to you.
Answers calls
Picks up when you can't, in a natural voice.
Handles chat
Same agent, same answers, in messaging.
Answers questions
Hours, location, delivery, policies.
Checks your catalogue
Live prices and stock, never invented.
Takes bookings
Offers a time and confirms it.
Assists with orders
Captures items, quantities and details.
Escalates to humans
Hands over the moment it should.
It answers from your catalogue.
Prices and stock come from what you've actually entered. If an item isn't there, the agent says so instead of making something up.
It knows when to stop.
Complaints, edge cases and anything sensitive get handed to a person, with the conversation history attached.